Speakers

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Luis Artiz

  • Group Product Manager, North America
  • Company: EPSON America, Inc.

  • Area(s) of Expertise: Information Security; Cyber Security Networking; GIAC Certified Incident Handler; Symantec Certified Specialist
  • Years in Industry: 16+
  • 3 years as Networking Engineer for a VAR; 7 years as Head of IT/Info Security for 6 banks
  • BA Management Information Systems – Westminster College; Executive MBA – Washington University in St. Louis

  • Area(s) of Expertise: Steward of new business model practices in changing markets
  • Years in Industry: 30+ (spanning Micros & NCR corporate and channel roles)
  • Built top-10 NCR VAR

  • Area(s) of Expertise: Direct Sales; Sales Management; Merchant Processing; Restaurant POS Direct Selling
  • Years in Industry: 18

  • Director of Product Management for POS Printers and Robots
  • Company: Epson America, Inc.

  • Global Business Development Leader
  • Company: Epson (Business Systems Division)

  • Area(s) of Expertise: Channel Partnerships; ETA Certified Payments Professional
  • Years in Industry: 16+
  • B.S. in Business Administration, State University of New York College at Brockport

  • Area(s) of Expertise: Pioneer of open architecture and merchant connectivity
  • Years in Industry: 10+ (Micros POS architecture development)
  • Founder and CTO of cloud ISV

  • Area(s) of Expertise: Providing Legal and Practical solutions for small to medium sized businesses; Providing comprehensive legal representations to sales organizations in the electronic payments industry
  • Managing Partner, Global Legal Resources, LLP

  • Area(s) of Expertise: Cloud based POS; Retailer Friction Reduction; Partnerships in Retail Payments
  • Years in Industry: 10+
  • Former McKinsey consultant University of Oxford – Rhodes Scholar; University of Auckland – BComm

  • Area(s) of Expertise: Sales Training; Business Transformation Training; Managed Services Training; Cloud Training
  • Years in Industry: 22
  • Google Sales Engineer

  • Area(s) of Expertise: Strategic change and continuous improvement; organizational cultural change; Producing and facilitating numerous training and adult education experiences
  • Years in Industry: 25+ (Business Growth Leadership Responsibilities)

  • Area(s) of Expertise: Dealer Operations; Security Support; Sales Operations
  • Years in Industry: 15
  • President of DBS; VP of Operations, Digital Dining; VP Dealer Channel Operations, Heartland

  • Area(s) of Expertise: Build, develop, strengthen Channel relationships: ISV/Software/Service Providers/VARs/Hardware vendors; “Connecting the Dots” – solutions and partnerships; Technology trends: Industry, Channel, Consumer; Unique Perspective: Distributor
  • Years in Industry: 11+ (Distribution and Channel)
  • RSPA Strategic Technology Solution Committee member; Technology Contributor to Industry Publications

  • Area(s) of Expertise: Payment Technology; Payment Processing
  • Years in Industry: 20+
  • RSPA Board Member; Multiple speaking sessions with RSPA

  • Area(s) of Expertise: Hospitality Point Sale ISV; Channel Management; Business Development
  • Years in Industry: 15+
  • RSPA PCI & Education Committee Member since 2015
  • RSPA Education Speaker – RetailNOW 2016, BSM ISV Live – ISV Expert Panelist
  • Embry Riddle Aeronatuical University

  • Years in Industry: 20+
  • COO at largest POSitouch VAR; Built cloud POS from ground-up

  • Area(s) of Expertise: Sales Training
  • Years in Industry: 8
  • Fort Lewis College

  • Area(s) of Expertise: Keynote speaker, panelist, webinar host and trainer in the Cloud and Carrier Services industries; PaaS, SaaS, UCaaS and CCaaS subject matter expert; Cloud and Carrier Services consulting; Strategic business planning; Sales & account management
  • Industry Experience: 27
  • MBA Courses at Wharton School of Business (University of Pennsylvania)

  • President and Founder
  • Company: MicroBiz LLC, a developer of cloud-based multi-store, multi-channel retail management software

  • Area(s) of Expertise: Point of Sale Channel; Payment Integrations; Payment Industry; Digital Marketing; Loyalty & Rewards; Value-added Software; Portfolio Retention; B2B Marketing & Business Development
  • Years in Industry: 25
  • Founder of three separate software companies
  • BS Information Systems and Computer Science, Florida State University

  • Area(s) of Expertise: Business Development; Channel Program Development; Smelt Frying
  • Years in Industry: 42
  • Former RSPA Board Member; RSPA Education Committee Member; RSPA Scholarship and Awards Committee Member; Reichart’s Preferred Late Evening Beer Drinking Partner
  • BA DePauw University

  • Area(s) of Expertise: Mobile POS; Kiosks; Technology-based customer interaction; How RSPA members can profit
  • BA Florida Atlantic University

  • Area(s) of Expertise: Sales; Marketing; Business Development; Employee Management
  • Years in Industry: 35
  • North American Advisory Board Member for IBM; Aloha Reseller Advisory Board Member; Current member of the Executive Committee of Tampa and the Florida Restaurant Association; Regular contributor and speaker for RSPA
  • Electrical Mechanical Technology, PVTI

  • Area(s) of Expertise: Strategic Business Planning; Business Development; Growth and Exit strategies; Mergers & Acquisitions
  • Years in Industry: 28
  • Former Chairman of RSPA Education Committee; Former CEO of Dinerware
  • B.S.B.A, Babson College

  • Area(s) of Expertise: Reseller and ISV Best Practices; Hiring; Team Building; Customer Service; Business Management; Leadership
  • Years in Industry: 18
  • RSPA Past Chairman of the Board

  • Area(s) of Expertise: Internet of Things (IoT); Wireless LAN (WLAN); Mobility; Retail; Hospitality
  • Years in Industry: 19
  • Organizational Leadership – Indiana Wesleyan Cornell University College of Engineering for Product Management & Design Business Management & Marketing – University of Mt. St. Joseph

  • Area(s) of Expertise: Automation Guru; Platform Visionary
  • Years in Industry: 10 (Retail VAR and ISV)

  • Area(s) of Expertise: Business Development; Mobile; Web; Android; IOS
  • Years in Industry: 20
  • Johns Hopkins University; Bowdoin College

  • Area(s) of Expertise: Legal and Compliance
  • Years in Industry: 25
  • Member, Board of Directors, Merchant Acquirers Committee (MAC); Member of the Board and Founder; W.net (Women’s Network in Electronic Transactions); Past President, Electronic Transactions Association (ETA); ETA Certified Payments Professional (CPP) Commission – Past Chairman

  • Area(s) of Expertise: POS data and analytics; Finance, strategy and tech backgrounds; Deep understanding of market and channel dynamics

  • Area(s) of Expertise: B2B and B2C Marketing; Marketing Communications; Brand Strategy; CRM Marketing; Marketing Planning and Project Management; Customer Development and Research; Corporate Sustainability; Social Media; Interactive Marketing
  • Years in Industry: 20
  • Clemson University; Furman University Postgraduate Diploma, Corporate Sustainability

  • Area(s) of Expertise: Marketing, branding and advertising; Private label credit, gift cards and rewards programs
  • Years in Industry: 20+ (Marketing Experience)
  • BS, Syracuse University; MBA, Babson College

  • Area(s) of Expertise: Payment Technology; Payment Solutions; Mobile and Enterprise Applications
  • Years in Industry: 6
  • PaymentsSource Contributor
  • Northeastern University, BSBA, Business Information System; MIT Fintech: Future Commerce certificate