Please provide a description of your company in 50 words or less.
TechGrid is a business operating system designed for MSPs and VARs that reimagines the fragmented and manual quote to cash process so you can increase revenue, save time, and grow a more valuable business organically.
TechGrid is NOT a point solution. We create efficient quote, procurement, and payment workflows that actually work together to make your team more productive.
Why did you join RSPA?
TechGrid joined RSPA as a member for a multitude of benefits including networking and knowledge sharing to advocacy and professional development.
What are the core values of your company?
We are constant Creators. We are a team of creators enabling an ecosystem of builders and creators. We love hard problems. We work with our customers to identify problems and build solutions so we can grow together. We are extreme owners. We take responsibility and own the outcomes of our work. We are responsible to each other, the ecosystem, and our impact on the world. We work with intensity and purpose because we know our work makes a direct impact on communities. We are servant leaders. We put others first. The way we win in business is by helping others win. We believe profit is a direct result of the value we provide to the ecosystem. We treat our customers and team members as we want to be treated. We are infinite learners. We design solutions based on empathy and deep understanding of our customer’s problems — details matter. We realize we don’t have all the answers and strive each day to learn from others. We are humble, always learning, and always growing.
What verticals do you serve?
We serve VARs, MSPs, MSSPs, IT system integrators, IT solution providers, and IT distributors.
What products/services do you provide?
We are a software platform that provides the following:
– CPQ software with guided workflows, BOM automation, and automated proposal templates.
– Digital sales rooms where your internal team, partners, and customers can seamlessly work together on deals.
– Pre-built digital product and service catalogs.
– Technology financing to convert anything you sell into as-a-Service solutions.
– Integrations with critical tools and partners like CRMs, PSAs, ERPs, ITSMs, distributors and OEMs.
– Client portal for invoicing, billing, ticketing, and real-time quote tracking.
– Procurement automation to digitally procure, track, and provision products and services, manage orders, share real-time shipping and fulfillment status with your customers, and receive invoices and payments.
– App and partner marketplace that streamlines your tech stack by syncing systems and workflows for smooth collaboration and the elimination of siloed information.
Name one fun fact that makes your company different from others.
We’re a technology company on a mission to revolutionize the IT industry. Founded in 2006 as SecurEdge Networks, we’ve always been dedicated to solving our customers’ problems.
As the industry evolved, we saw a gap: the need for digital transformation and flexible consumption models. We couldn’t find existing solutions that met these needs, so we decided to build our own.
Drawing on our 16+ years of experience as a technology service provider, we’re developing a platform that will empower businesses to streamline operations, enhance customer experiences, and drive growth.
What is the most encouraging thing you see for the future of the retail IT industry?
One of the most exciting trends in retail IT is the rise of self-service technologies. This trend is driven by consumer demand for convenience, efficiency, and personalized experiences. Self-service can streamline operations, provide data-driven insights, and empower customers by giving them greater control over their shopping experiences.
Connect with us:
The best point of contact is Nick McKendree.
Email: nmckendree@techgrid.com
