Please provide a description of your company in 50 words or less.
Paybotic, founded in 2013, started as a payment processor and has grown into a leader in financial services, including payments, banking, and insurance for high-risk industries like cannabis. Serving over 3,500 dispensaries, Paybotic provides secure, compliant solutions tailored to the unique needs of businesses in regulated markets.
Why did you join RSPA?
Paybotic joined RSPA to leverage its vast network and resources within the retail, restaurant, grocery, and cannabis verticals. As a leader in financial services for high-risk industries, we sought to enhance our growth, forge strategic relationships with VARs and ISVs, and gain insights from RSPA’s General Counsel and Academy. RSPA’s community offers invaluable opportunities for collaboration and innovation, enabling us to better serve our clients and stay ahead in a rapidly evolving market. Joining RSPA aligns with our commitment to continuous improvement and industry leadership.
What are the core values of your company?
Customer Commitment:
We always strive to go above and beyond in our customer service.
Accountability:
We see every project through to completion and assist our customers every step of the way.
Trust:
We work hard to earn our customers’ trust and operate under full transparency.
We do what is right without taking shortcuts.
Community Minded:
We support all voices in the cannabis industry and give back to the community through a number of corporate social responsibility initiatives.
Continuous Improvement:
We look for new ways we can help customers in every stage of growth, by providing them with effective and simplified solutions that impact their bottom line.
Not Bound by Convention:
Our success – and much of the fun – lies in developing new ways to do things.
What verticals do you serve?
Cannabis and High-Risk Industries
What products/services do you provide?
Payments, Banking, Insurance & Accounting.
Name one fun fact that makes your company different from others.
One fun fact that makes Paybotic different is our strong belief in collaboration and communication. Everyone at Paybotic has a voice, and our COO and CEO foster a culture of openness where even our support agents can suggest improvements. This inclusive environment ensures that great ideas can come from anywhere within the company.
What is the most encouraging thing you see for the future of the retail IT industry?
The most encouraging future trend in the retail IT industry is the rapid advancement of technologies like AI, machine learning, and blockchain. These innovations enhance customer experiences, streamline operations, and improve data analytics, enabling retailers to better understand and meet customer needs. This promises a more dynamic and customer-centric retail landscape.
