Please provide a description of your company in 50 words or less.
Mercom provides depot repair, asset management and staging and deployment services for a range of IT hardware including barcode equipment, mobile devices, POS hardware, printers, laptops and more.
Why did you join RSPA?
To network and meet potential partners within the industry, and to provide value to those we meet.
What are the core values of your company?
We aim to be a “safe pair of hands” for our customers. We’ve worked with many of our current customers for 20 plus years and maintaining consistently high levels of service has kept them loyal to us.
What verticals do you serve?
Retail, Hospitality, Manufacturing and Warehousing, Transportation, OEMs and Healthcare.
What products/services do you provide?
Our services include depot repairs, asset management, staging and deployment services and refurbished hardware on a wide range of IT hardware, including barcode equipment, mobile devices, POS hardware, laptops, printers, tablets and more.
Name one fun fact that makes your company different from others.
We value our team and strive to keep employees happy. We offer flexible work times, free pizza, a dog friendly work environment, and regular fun company outings to axe throwing, or ziplining, or similar.
What is the most encouraging thing you see for the future of the retail IT industry?
The retail market is struggling, and the survival of retail chains may depend on small increments in efficiency, which retail IT companies can provide.
Connect with us:
The best point of contact is Tony Alcock.
Email: tony.alcock@mercomrepair.com
Phone: 281-201-1834
