Please provide a description of your company in 50 words or less.
Aldelo is a leading point-of-sale developer, providing state-of-the-art cloud-based solutions for more than 20 years. Aldelo is the leader in A.I. restaurant technology with multiple services provided through the Aldelo Express Point-of-Sale platform. Restaurants leverage merchant-facing and customer-facing solutions to improve customer ordering, dining, and delivery services in-store and remotely.
Why did you join RSPA?
We recognize the RSPA as the best organization to join to work with like-minded companies in the point-of-sale space. Aldelo is an ISV that focuses on the hospitality industry. We want to expand our dealer network and the RSPA is the best place to look for companies who wish to expand with us.
What are the core values of your company?
Our mission is to provide restaurants with unparalleled access to the most economic, state-of-the-art, cloud point-of-sale platform, in a way that suits a business’s unique needs. Aldelo does this by making its Aldelo Express platform available through ultra-competitive Aldelo Pay merchant services as well as valuable third-party merchant services providers through a SaaS subscription, and supporting its reseller/merchant sales network with superior benefits such as lifetime residuals, transparent dealer statements, and regular product training and support.
What verticals do you serve?
Aldelo’s suite of solutions best serves food service establishments such as restaurants, bars, bakeries, specialty drink shops, and food trucks.
What products/services do you provide?
Aldelo Express Cloud POS supports restaurants and bars with multiple top-tier table management solutions and personalized services, including: E2E restaurant cloud point-of-sale software for iPad, Android Terminal, Android Tablet, and Android Mobile Point-of-Sale devices; Masa+ Online Ordering, Payments, Loyalty, Promo Cards, Gift and eGift; Multiple Aldelo Express AI Automation Services; Digital Host and Reservation Modules; Digital Table Management; Digital Kitchen Display Systems (KDS); Self-Service Kiosks; Customer Displays; and more!
Name one fun fact that makes your company different from others.
Aldelo was the first in the restaurant industry to make A.I. technology available to restaurants by releasing the Aldelo Express “Facial Recognition Login” AI Automation Service in December 2021. Since then, Aldelo has released three additional AI Automation Services: “Menu Item Prediction,” “Tip Adjust Automation,” and “AI Menu Builder.”
What is the most encouraging thing you see for the future of the retail IT industry?
Aldelo is already seen as an AI technology leader in the point-of-sale industry, with our AI Facial Recognition Login, AI Tip Adjust, AI Menu Building, and AI Menu Item Prediction features. We see the expansion of AI technology moving well beyond automating everyday tasks. Point-of-sale systems have a wealth of knowledge and historical data that can be used by AI to anticipate customer buying habits, product needs and overall predictability of purchasing behavior. Using this data will be an expanding focus of retail IT. Retail IT technology will have to use the power of cloud processing as much more than a safe place to store data; rather, we see it being used to enhance a business’s marketplace analysis and better inform and leverage their business strategy.
