• Managing Employees Legally In 2019

    By: Bob Goldberg, RSPA General Counsel The new year has brought a host of new laws and regulations affecting how to manage your employees. The new Congress is also poised to expand employee rights and…

  • Sales Hires: What Lurks Below?

    Source: Channel Executive Magazine By: Kathy Meader, RSPA VP of Education You’ve just interviewed an outstanding candidate. The resume was well-written. It showcased her sales skills and lengthy industry experience as well as sales performance….

  • The Top 10 Quote Management Software Features for MSPs

    By: Mike Monocello, originally published on Xaas Journal If you’re in the market for a quote management tool, it won’t take you long to see that there are many options to choose from, but not all…

  • Tip to Retaining Clients

    By: Josh Sullivan, Owner of Magnolia Innovative Solutions One of the most difficult aspects of deploying point of sale solutions, including payment processing, is retaining clients. Often, in our industry, many providers will take a…

  • Ransomware

    By: Bob Goldberg,  RSPA General Counsel At this year’s Inspire Conference I spoke on “Fighting Criminals.” Criminals have had a dramatic effect upon our industry both in the area of breaches and ransomware. A recent…

  • NCR Names New Leader to Accelerate Digital Banking Growth

    ATLANTA, GA – NCR Corporation (NYSE: NCR), a global enterprise technology company, today announced that Douglas Brown is named General Manager for Digital Banking in NCR’s Banking Business Unit. “We’re the leader in Digital Banking…