NEW YORK, NY “ ˆiPayment,ˆInc.,ˆaˆpremierˆproviderˆofˆpaymentˆsolutionsˆandˆprocessingˆservices,ˆtodayˆannouncedˆtheˆnext-­generationˆlaunchˆofˆtwoˆofˆtheirˆproprietaryˆtechnologyˆplatforms,ˆiAccessˆ3.0ˆandˆiEntryˆ2.0.ˆBothˆwereˆredesignedˆtoˆexpandˆuserˆengagement,ˆsimplifyˆvisibilityˆandˆbusinessˆmanagementˆforˆpartnersˆandˆcustomers,ˆandˆenhanceˆtheˆoverallˆcustomer/partnerˆexperience.

Completelyˆre-­engineered,ˆtheˆnewˆiAccessˆ3.0ˆfeaturesˆaˆsimplifiedˆuser-­interfaceˆcomplimentedˆbyˆdailyˆperformanceˆstatisticsˆandˆonlineˆtransactionˆreporting,ˆrobustˆself-­help,ˆindustryˆandˆtechnicalˆresources,ˆe-­statementsˆandˆanˆintegratedˆbusinessˆanalyticsˆandˆreputationˆmanagementˆplatform.ˆAnˆonlineˆbusinessˆmanagementˆandˆself-­serviceˆtool,ˆiAccessˆ3.0ˆisˆavailableˆ24/7/365.

“Inˆtoday’sˆhyper-­connectedˆsociety,ˆit’sˆimperativeˆthatˆweˆprovideˆourˆcustomersˆwithˆtheˆoptionsˆtheyˆwantˆandˆneedˆforˆserviceˆandˆsupport,ˆsaidˆGuyˆDiMaggio,ˆSVP,ˆOperations,ˆiPayment.ˆHeˆadded,ˆ”Sinceˆ2010,ˆcustomerˆpreferenceˆforˆonlineˆself-­serviceˆhasˆmoreˆthanˆdoubledˆandˆpredictionsˆareˆthat,ˆbyˆ2020,ˆcustomersˆwillˆmanageˆ85%ˆofˆtheˆrelationshipˆwithoutˆanyˆhumanˆinteraction.ˆ”Whileˆweˆcontinueˆtoˆinvestˆinˆprovidingˆunparalleledˆliveˆcustomerˆsupport,ˆweˆalsoˆunderstandˆtheˆneedˆtoˆexpandˆourˆonlineˆresourcesˆforˆcustomersˆwhoˆpreferˆself-­service.

iPaymentˆalsoˆcontinuesˆtoˆinvestˆinˆpartnerˆenablement,ˆmakingˆitˆeasierˆforˆpartnerˆresellersˆtoˆacceptˆandˆtrackˆmerchantˆapplicationsˆonlineˆorˆthroughˆanˆintegratedˆAPI.ˆiEntryˆ2.0ˆisˆsupportedˆbyˆaˆredesignedˆuserˆinterface,ˆwhichˆsimplifiesˆtheˆapplicationˆprocessˆandˆprovidesˆpartnersˆwithˆadditionalˆoptionsˆforˆapplicationˆsubmittals.ˆiEntryˆ2.0ˆalsoˆfeaturesˆ˜ShortˆApp’,ˆwhichˆsignificantlyˆreducesˆtheˆfrictionˆandˆtimeˆassociatedˆwithˆaˆtraditionalˆmerchantˆaccountˆapplication,ˆimprovingˆtheˆoverallˆexperienceˆforˆbothˆtheˆpartnerˆresellerˆandˆtheirˆSMBˆcustomer.

“WhetherˆitˆbeˆforˆaˆresellerˆpartnerˆorˆaˆSMBˆcustomer,ˆcontinuedˆinvestmentˆinˆandˆevolutionˆofˆtechnologyˆplatformsˆandˆtoolsˆtoˆimproveˆservice,ˆenhanceˆsolutionˆdeliveryˆandˆstimulateˆbusinessˆgrowthˆisˆkeyˆtoˆtheˆiPaymentˆstrategy,ˆsaidˆJenniferˆTerrill,ˆCIOˆofˆiPayment.ˆ”It’sˆallˆaboutˆenablement,ˆsupport,ˆengagementˆandˆsimplicity.ˆBothˆofˆourˆnew,ˆenhancedˆtechnologyˆofferings,ˆiAccessˆ3.0ˆandˆiEntryˆ2.0,ˆaddˆimmenseˆvalueˆinˆbothˆourˆSMBˆcustomerˆandˆpartnerˆrelationships.

AboutˆiPaymentˆInc.
iPaymentˆisˆaˆpremierˆproviderˆofˆpaymentˆsolutionsˆandˆprocessingˆservicesˆinˆtheˆU.S.ˆWithˆoverˆ17ˆyearsˆofˆexperienceˆandˆ150,000ˆmerchantˆcustomers,ˆtheˆcompanyˆisˆconsistentlyˆrecognizedˆforˆitsˆreputation,ˆflexibility,ˆandˆtransparency.ˆFromˆnewˆproductˆinnovationˆtoˆcustomerˆserviceˆsatisfaction,ˆiPaymentˆisˆanˆorganizationˆfocusedˆonˆsmallˆbusinessˆenablementˆandˆdeliveringˆrelevantˆandˆimpactfulˆservicesˆandˆsolutionsˆthatˆhelpˆourˆpartnersˆandˆSMBˆcustomersˆsustainˆandˆgrowˆtheirˆindividualˆbusinesses.ˆForˆmoreˆinformationˆonˆiPayment,ˆpleaseˆvisitˆhttps://www.ipaymentinc.com.