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RSPA Quarterly Insights is an exclusive report series designed to help retail IT channel executives navigate the rapidly changing industry landscape. RSPA Quarterly Insights ranks the top articles, blog posts, reports, videos, and podcasts, providing you pertinent information at a glance so you can make the best decisions for your VAR, ISV, or vendor business. Scroll down for the Top 25 Insights of Q4 2024 and follow this link for all RSPA Industry Reports.
TOP 25 INSIGHTS: Q4 2024
What Retailers Should Plan for This Holiday Season by Forrester
The Robots ARE Coming: How VARs Can Capitalize on the Robotics Revolution by James Wilson, BlueStar
Technology for Trends 2025: Gartner Top 10 Strategic Technology Trends by Gene Alvarez, Gartner
Taking the Pulse of Digital Retail with eMarketer Chief Content Officer Zia Daniell Widger by Remarkable Retail
How Do Savvy ISVs Prepare for Trade Shows? (via RSPA Blog)
Mastering Channel Marketing: Strategies & Trends with BlueStar’s James Korte by Star Micronics
Top 3 Emerging Trends in Grocery: Merchandising, Pricing & Promotions, and Loyalty - National Grocers Association by Krystie Wiese, National Grocers Association (NGA)
ScanSource Implores VARs, ISVs to “Embrace the Complexity” at 2024 Partner First Conference (via RSPA Blog)
Enhancing Retail Customer Service by Auto-Star
Embracing Ongoing Education in Retail IT: Insights from RSPA’s NextGen Rising Stars (via RSPA Community IQ)
VARTECH 2024 Recap: Where Ideas Took Flight by Mike Monocello, DevPro Journal
Restaurant Technology Guys Podcast Ep. 258 – Innovating the Dining Experience: How Technology is Transforming Blaze Pizza
RSPA Trusted Advisor Ep. 123: Strategy and Leadership with Round 2 POS President John Giles
9 Steps to Win Over an Upset Customer (via RSPA Blog)
6 Ways to Build SaaS Customer Loyalty by Mike Monocello, DevPro Journal
TOP 10 INSIGHTS: Q4 2024
Separating Substance from Hype: Evaluating Tech Vendors & Spotting Red Flags by CardFree (via RSPA Community IQ)
AI Can Help MSPs Strengthen Customer Relationships by Dee Zepf, Channel Futures
Common POSaaS Mistakes You Must Avoid by Bernadette Wilson, Managed Services Journal
The Ultimate List of Recurring Revenue Products and Services [Version 4.0] (via the RSPA Blog)
A Practical Approach to Moving Forward with AI by John Dittig, MicroTouch (via RSPA Community IQ)
How AI-Driven Personalization is Shaping the Future of Retail: Insights from EagleAI Managing Director Cédric Chereau by RETHINK Retail
A Top Visa Official Outlines Four Big Trends Impacting Acquirers by Kevin Woodward, Digital Transactions
Black Friday Checklist for ISVs by Datacap Systems (via DevPro Journal)
2024 QSR Automation Study by vLoyalty (via RSPA Community IQ)
TOP INSIGHT: Q4 2024
End-User Survey: 125 Retail Leaders Reveal Their POS Priorities by James Wilson, BlueStar
A recent survey of 125 retail executives highlights key trends in POS system purchasing decisions. The survey finds that retailers are prioritizing POS solutions that integrate seamlessly with existing technologies, improve operational efficiency, and enhance the customer experience. Top considerations include affordability, reliability, and the ability to support omnichannel capabilities. Decision-makers are also emphasizing scalability to adapt to future growth and evolving consumer expectations. This data provides valuable insights for vendors and VARs looking to align their offerings with industry demands.
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Insights were curated, reviewed, and selected by the RSPA content team:
Ayana Scriven
Marketing Communications Manager
Chris Arnold
Dir. of Marketing & Strategic Partnerships
Jim Roddy
President & CEO