At RSPA, we are committed to creating positive experiences for each of our members, and we believe that every team member plays a crucial role in making that happen. Check back often for open positions to become a part of our impact-driven team.

Apply Today: Member Services Representative
Full-Time – Remote

The Retail Solutions Providers Association (RSPA), North America’s largest community of B2B technology solution providers in the retail, restaurant, and grocery industries, is seeking a remote-based, full-time, high-initiative, growth-oriented Member Services Representative.  

The Member Services Representative will play a key role in member engagement and member retention by serving them as a trusted business advisor. Success in this full-time role could lead to expanded responsibilities for the right kind of person. 

You will work with a variety of organizations ranging from family-operated SMB IT service providers to software companies to the Fortune 500. Among our 730+ member companies are Google, Shopify, HP, Intel, Toshiba, and Epson. 

The ideal candidate will have: 

  • Passion and self-motivation; a strong desire to learn about each member’s needs and help them accelerate their growth 
  • Strong communication skills; the ability to listen to a member and explain how we can help them 
  • Willingness to travel to industry trade shows and conferences 
  • Willingness to serve as an RSPA ambassador by leading online community meetings and speaking on stage at industry conferences  
  • A history of meeting and exceeding sales/customer service goals 
  • Acumen and ability to grow beyond the role and perform like a business leader 
  • Desire to work for a small company where your opinion matters 

We offer a competitive compensation package that includes base salary plus commission, bonuses, and generous benefits. For more information about our company and our community, please visit us at GoRSPA.org.