Episode 121 of “The Trusted Advisor” features a conversation between two high-energy RSPA members: Tyler Young, the CEO/Founder of Tonic POS, and Jeremy Julian, the CRO at Custom Business Solutions. Originally aired on The Restaurant Technology Guys podcast (www.restauranttechnologyguys.com), Young and Julian reveal what drives them to lead others. Among the topics discussed are impact over income, humility, gratitude, overcoming personal and professional challenges, and embracing uncomfortable situations to help spark your growth as a leader.  

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.  

The “Restaurant Technology Guys” podcast, produced by Custom Business Solutions, is a premier resource for restaurateurs seeking to leverage technology to enhance their operations. Each episode delves into the latest trends, tools, and innovations, providing practical insights into how technology can solve real-world problems. Topics range from AI in supply chain management to sustainable practices and cutting-edge digital solutions, all aimed at improving efficiency, reducing waste, and boosting customer satisfaction. 

Watch Episode 121 now:

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Jim Roddy is the President and CEO of the Retail Solutions Providers Association (RSPA). He has been active in the retail IT channel since 1998, including 11 years as the President of Business Solutions Magazine, six years as an RSPA board member, one term as RSPA Chairman of the Board, and several years as a business coach for VARs, ISVs, and MSPs. Jim has been recognized as one of the world’s Top Retail Experts by RETHINK Retail, a Leading CannaTech Influencer by The CannaTech Group, and is regularly requested to speak at industry conferences on SMB best practices. He is author of two books – The Walk-On Method To Career & Business Success and Hire Like You Just Beat Cancer – and is host of the award-winning RSPA Trusted Advisor podcast. For more information, contact JRoddy@GoRSPA.org.